Department of
Introduction Hepatobiliary
and Pancreatic
Breast Surgery,
Head and Neck
(Cluster Based)
Nursing Team
Nursing Team

Back row L to R: Ms Fung Siu Kin, Mr. Eric Poon, Ms Priscilla Lok, Ms Fung Siu Yin, Ms So Wai Ling,
Front row L to R: Ms Maria Fung, Mr. Ho Chi Wai (NC), Dr. CN Tang (COS), Ms Kara Lau (DOM), Mr. Gilbert Lui (NC), Ms Tang Wai Ngun

The Team, comprising more than 180 nursing, supporting and clerical staff, provides comprehensive surgical care to patients at four in-patient wards, one multispecialty surgical day ward, and the Endoscopy Center (EC).

In-patient wards

Admission Ward System was initiated in 2004 providing quality and safe service to patients from Accident and Emergency Department. On the other hand, the elective patients under gone major operation and urology patients are admitted to the designated ward for comprehensive care.

Surgical Day Ward

The Surgical Day Ward provides a comfortable venue for safe and efficient day surgical intervention and consultation services.

The pre-admission service enables better patient preparation and minimizes last–minute cancellation of operations. It effectively shortens in-patients hospital stay and reduces under-utilized operating time.

Proactive telephone follow-up is organized for post-operation patients to review their conditions, and walk-in follow-up is provided for patients with post-operative problems to facilitate early management. With these measures, the unplanned readmission for postoperative patients is markedly reduced.

Endoscopy Center (EC)

The EC, with its team of endoscopy nurses and endoscopists form the Department of Medicine and Surgery, provides a comprehensive range of diagnostic and interventional endoscopic procedure. The EC piloted Team Time-out in the Hospital Authority to ensure patient safety during endoscopic procedures. A Tracking & Tracing Systems implemented during reprocessing of endoscopes and accessories to enhance traceability. Briefing & Debriefing is practiced to reinforce internal communication and staff awareness.

Nurse Consultant Service

Wound Management

The Wound & Ostomy Clinic was set up in 1997 to provide dedicated nursing care to patients with wound and ostomy problems. The innovative practice of ‘woundoscopy’, using and endoscope to visualize deep inaccessible parts of the wound, was developed for better assessment of wound complications. The Tubes & Drains Clinic was started in 2012 for early detection of potential tubes and drains complications.

A structured, systematic and collaborative model was established in the Hong Kong East Cluster in 2010 to provide integrated wound care at the cluster hospitals, general outpatient clinics and community nursing service. This model proved to be effective and efficient in wound management, and the team won the HA Outstanding Team Award in 2015.

Urology Service

A multi-disciplinary nurse-led urology clinic was first established in 2008 to provide early assessment, investigation and management planning for patients with lower urinary tract symptoms, erectile dysfunction, urinary calculi, ketamine abuse cystitis and in continence problem. The service resulted in significant reduction in waiting time for new urology outpatients, with timely identification of problems for early medical attention.

Some special services are also provided at the urology nurse clinic. Percutaneous Tibia Nerve Stimulation (PTNS) therapy is offered as an alternative treatment for overactive bladder syndrome, and is shown to be effective in reducing the episodes of urge incontinence. Extracorporeal Shock Wave Therapy (ESWT) of the prostate region is conducted as a safe and effective treatment for chronic pelvic pain syndrome.

Breast Clinic

The Clinic offers pre-opertative education and psychological support, and post-operative care indulging prosthesis and bra fitting. Wound and drain care is provided and complications like seroma and haematoma can be detected early and treated promptly.

Vascular Clinic

The Clinic, located in the Vascular Laboratory, provides peri/post-operative care, health education and ulcer management to vascular patients.

Good Nursing Practices
Clinical Service Enhancement

Patient Management Round is conducted as a proactive measure to improve nursing care quality and to enhance supervision with staff engagement. Discussions and suggestions are followed up efficiently and changes can be implemented appropriately. This initiative also creates a safety culture through staff and leadership engagement.

Patient Empowerment

Quality pre-discharge education and post-discharge support can effectively relieve patient anxiety and contribute to faster recovery. A 24-hour telephone hotline is provided for patients’ enquiry to reduce avoidable unplanned readmissions.